Networking Issues with IT Services, wireless and computer workstations

Incident Report for Cal Poly ITS Systems

Resolved

Service is restored.
Posted Sep 24, 2026 - 09:04 PDT

Update

We are continuing to monitor for any further issues.
Posted Sep 23, 2026 - 15:38 PDT

Monitoring

A fix has been implemented and we are monitoring the results. If your device is having problems connecting to the network, please reboot. If you are still having difficulties, please contact the ServiceDesk at 805-756-7000, or via tech.calpoly.edu
Posted Sep 23, 2026 - 15:25 PDT

Update

We are actively working to resolve the issue. We are making progress toward a solution. Next update at 4pm
Posted Sep 23, 2026 - 15:01 PDT

Update

We continue to troubleshoot this issue and will updates status at 3pm.
Posted Sep 23, 2026 - 14:22 PDT

Update

We are continuing to work on a fix for this issue.
Posted Sep 23, 2026 - 14:20 PDT

Identified

The team has identified a change made earlier this morning and we're now working to restore to the previous configuration with additional support resources. Next update 3:00 PM.
Posted Sep 23, 2026 - 13:14 PDT

Investigating

ITS is currently responding to an issue with networking connectivity to multiple servers and workstations across campus. Next update 1:15 PM
Posted Sep 23, 2026 - 12:46 PDT
This incident affected: Network.